A personal message to all honest real estate consumers
from Neil Jenman
IN THE WORLD OF REAL ESTATE, there can be a big difference between the promises and the actions of an agent. This may seem old-fashioned, but we believe a promise is a promise. You must do what you say you are going to do. No excuses, no exceptions. And with no ‘fine print’, as so many consumers discover when it’s too late.
It is our aim to improve the real estate world, to make it safe for all real estate consumers. We believe that agents should place the interests of the consumers first. It is a known business principle that good ethics means good business. Consumers want to deal with ethical companies.
The family home is a major foundation of a society. And yet, real estate consumers are among the least protected of all consumers in our society. What is happening in real estate today is, we believe, the greatest hidden consumer scandal in this country.
Within the real estate industry our comments have caused a lot of controversy. But if the other real estate agents, real estate groups and Real Estate Institutes are as good as they claim, then why don’t their directors offer their personal guarantee to consumers who use their methods?
If you choose an APPROVED Jenman agent, you have my personal guarantee that the agent will do the right thing by you. If, during the selling of your property, you are not happy, we will help you. Once you have sold your property, if you show us that the agent has not done the right thing by you, you will receive a TOTAL REFUND of any fees paid.
If you are buying a property and you lose money during your purchase (or attempted purchased) or you suffer emotionally as a result of the conduct of one of our APPROVED Jenman agents, then you have my promise that we will refund your lost expenses.
The aim of APPROVED is to provide the best real estate service in the world based on the highest standards of ethics, values and client-care. All we ask is the chance to offer you our services.
Thank you and best wishes,